@import
Now offering plant-based and gluten-free meal options!
Lifestyle Questionaire
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Frequently Asked Questions:

 

Account Sign Up

Is there a sign-up deadline?

 

Is there a subscription pause/unpause deadline?

 

How can I view or change my meal selections?

 

How do I pause OR unpause my account?

TO PAUSE: (Pausing you account essentially means you have cancelled your subscription. You will need to unpasuse and become active again to resume meals.)

TO UNPAUSE:

 

How do I increase OR decrease the amount of meals in my reoccurring plan? (i.e., instead of 6 meals every week, now I want 12)?

 

Is there a subscription pause/unpause deadline?

 

Why does it say I have a "subscription"?

 

When will I get charged?

 

How do refunds work?

Due to the extensive planning and preparation required by our service, we are unable to accommodate any refunds.

 

What's the difference between Fitness and Weight Loss?

 

What are Family Meals?

 

Where are the macro-nutrients (i.e., calories, carbs, proteins)?

 

Are your meals frozen?

 

How long should I heat my meals for?

 

What if I don't like something on the upcoming menu?

 

What about me or my family's allergies, sensitivities, and restrictions?

 

Delivery

Where do you deliver?

 

When will my food be delivered?

 

How will my meals be delivered?

 

What if I won't be home when you deliver?

 

What if my delivery day lands on a national holiday?

 

General

Do you provide meal sampling?

 

Do you do event catering?